Contact Us.

Start with commonly asked questions or reach out to us directly for more support, we’re here to help.

I joined on Whop but I can't get into Discord+

Your Discord has to be connected in Whop. Open Pro access in Whop, click Integrations in the left menu, and connect your Discord account. Your member role is added once it's linked. If you still can't get in after a few minutes, email us the address you used on Whop and your Discord username.

My member role isn't showing yet+

It can take a moment after you join. First check that your Discord is connected: open Pro access in Whop and click Integrations in the left menu. If it's connected and the role still hasn't appeared after a few minutes, post in #admin-support or email us with the email address you used on Whop.

How do I cancel or get a refund?+

Membership is managed on Whop, so you can cancel anytime from your Whop account. See our Refund Policy for details.

I signed up for the masterclass but didn't get an email+

Check spam and promotions, and search your inbox for “webinarjam”. If you registered before with this email, your join link is in that first email, because we only send it once. If you still can't find it a few minutes after signing up, email us with the address you used and we'll help you find it.

Something else, or you found a bug+

Reach us in Discord or by email below and give us as much detail as you can. Screenshots help.

Need a human?

Members can reach us quickly through Discord. If you’re still having trouble logging in or accessing the Discord, email us.

Discord

#admin-support

For members already in the Discord.

Open #admin-support

Email

AdminEOT@eliteoptions.net

Include the email you used on Whop and your Discord username.

Send an email

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